To launch the program, double-click its icon (shortcut) on the Desktop, or click on the Windows Start button in the taskbar, then select: (All) Programs > ZoomCall Pro.
When launching the program for the first time, it will automatically start the Configuration Wizard that will walk you through the application configuration process step by step. If you need to launch the Configuration Wizard later, you can do so from the Setup menu within the ZoomCall Pro application.
The first stage of the wizard is the Language choice window. If you would like to use a language different from the one displayed (English), click on the small down-arrow symbol and choose your preferred language from the drop-down list, then click Next.
The next step of the Configuration Wizard is the Hardware Wizard, which will help you configure your video and audio devices, and verify that all these components work properly and are compatible. Follow the wizard's directions step by step.
The first window of the Hardware Wizard gives a short overview of the wizard functionality. If you have a PC video camera (webcam), make sure it is properly installed and enabled, then click Next.
When choosing your video source, make sure that your camera is available as a choice in the drop-down list, then select it. If not, make sure that the camera is plugged in and meets system requirements, and that all necessary drivers are installed. Check your camera documentation for installation instructions.
You may choose default, and ZoomCall will use the video camera installed as your Windows default if it is available and enabled, or another video camera that is connected and enabled. You may also choose None if do not want to use a camera at all, for example if you just want audio transfer. Click Next when you are done.
The following window allows you to verify your camera choice and settings. If your settings are correct, you will see the image from your camera in the main application window; if not, you may go back to the previous window to change your camera choice. Clicking on the Settings button displays a range of camera settings and allows you to change them. When you are satisfied with this test, click on Next.
The Audio section of the Hardware Wizard will help you choose and test the devices that the application will use for audio capture and playback. As in the video section before, you may choose an audio device from the drop-down list, or you confirm default for your default Windows audio device. Follow the instructions on the screen to select and set up your audio devices.
Note: If you need to install or reinstall any audio/video hardware drivers, please make sure that you close the ZoomCall Pro application first, i.e. make sure that its icon is no longer displayed in the system tray:
The next step after the Hardware Wizard is the Network Wizard, which allows you to choose your network connection type, and will then test the application’s connection to the server. After that, you can set some preferences for the use of ZoomCall on your computer. Simply follow the instructions on the screen to finish the setup of the application.
When your audio and video hardware has been configured and the network connection has been tested, you are ready to start using ZoomCall Pro.
You have to log in before you can start using the ZoomCall application. Once the configuration wizard has finished, the login dialog window will open automatically. If you want to open the login dialog at a different time, just click on Login on the application menu bar or click on any available button on the application toolbar while not logged in to the application.
In the login window, enter your Login ID and Password into the corresponding fields and click OK.
Choose Auto login option if you do not want to be prompted to log in every time you start the application.
Click on the Get your login button and fill out the registration form.
Note: Please make sure that you provide a valid e-mail address. You will only get access to all service features once we have verified your account. This means we have to receive your response to a message sent by our server to the e-mail address you gave us during registration.
After successful completion of the registration form, you will be logged in automatically once you click the submit button.
Click on the Forgot your Password? button, and provide your login ID or e-mail address. We will then send you an e-mail message with instructions on how to reset your password.
To initiate a conference call, just type the e-mail address of the person you want to call into the Address Bar after "Call to:" at the top of the main application screen and click on the Connect button
.
There are several other ways to place a call:
During a videoconference, you should see the image of the person you are calling in the main application screen. At the top of the window, below the menu bar, you will see the person’s name and some conference status information.
During the conference, you may see yourself in a smaller picture-in-picture window. You can enable this option by selecting View > Self View, or by clicking the blue arrow icon at the right bottom corner of the video screen.