Program Setup

Configuration Wizard

The Configuration Wizard is designed to allow user to perform a complete step-by-step configuration of the application. The Wizard automatically starts when the application is launched for the very first time, or it can be initiated manually from the Setup menu.

The Configuration Wizard consists of the following main steps:

• Language selection (may not be available if the international package is not installed);
• Video capture device selection;
• Audio playback device selection;
• Audio capture device selection;
• Network connection selection;
• Network connection testing;
• Optional preferences;
• Service login.

Each step of the configuration process can be activated independently by choosing the corresponding entry in the Setup menu.

Hardware Setup

While not in a conference, you can change your hardware setup options. Choose the option Setup > Hardware. From this section you can choose and configure video capture, audio capture and audio playback devices.

Clicking the Test button at the right of the device line allows you to test and set up the corresponding device.

Network Setup

To change network settings choose the option Setup > Network.

The Network Settings dialog box is divided into several sections:

• Server
  • Default server connection

    If this option is checked (recommended choice) your computer will be connected to the default server using the standard set of IP ports. Do not use Advanced configuration, if you were not instructed by your system administrator or service support.

  • Suppress direct connection

    Generally, it is not recommended to choose this option. If this option is checked, all conference media data will be sent through ZoomCall servers even if direct (peer-to-peer) connection is possible.

• Firewall/Proxy
• Default settings

We recommend using the default firewall/proxy settings, in which case the system will automatically set the firewall/proxy parameters based on your Microsoft Windows configuration. Sometimes, it is necessary to configure your firewall/proxy settings manually. In this case, we recommend consulting your system administrator on how to use the Advanced setup option.

• Bandwidth Control

This option allows you to set the maximum bandwidth usage for optimal network bandwidth utilization. The actual conference bandwidth will depend on network capability and other parameters, and may be lower than the chosen settings.

Click Advanced button to access the Bandwidth Control panel.

You can choose standard settings for your type of Internet connection, or manually adjust the settings for inbound (MAX IN) and outbound (MAX OUT) bandwidth.

Note: Lower values may result in a lower video quality.

• Network Test

The Network Test feature allows you to test the application’s connection to the server based on the chosen configuration. It also predicts inbound and outbound bandwidth, as well as, the expected latency that is inherent to your network connection.

Just click on the Network Test button to start the test. The results will indicate what kind of conference quality you can expect under the current network conditions.

Preferences

To change your personal user preferences, choose the option Setup > Preferences.

ZoomCall allows you to set the following preferences:

• Automatically accept incoming calls

If this option is checked, the program will automatically accept all incoming calls, without the need to press any buttons.

• Automatically login to the server

If this option is checked, the user will not be asked for login information every time the program starts.

• Run program at Windows Start Up

If this option is checked, the program will automatically start whenever you start your computer.

• Leave application running in tray when closing

If this option is checked, the program will keep running in the system tray after you click on the Close button.

• Ask confirmation for major actions

If this option is checked, the program will require confirmation for all major actions.

Application Skins

You can change the appearance of ZoomCall Pro by using skins. Each skin has a distinct appearance, but provides the same functionality as all others.

ZoomCall Pro includes several skins, but you can also download new skins from the Internet using the Get More option.

Languages

You can change the interface language of ZoomCall Pro using the language option.

ZoomCall Pro is usually distributed with only one language (English). Some additional languages may be downloaded into the application using the Languages > Get More. If you require a specific language, contact our support team at support@zoomcall.com.