The basic application functions are accessible from the menu panel at the top of the main application screen:
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Logging in to the server and registration.
Note: You can find more information on the program setup in the chapter Program Setup.
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The Address Bar is used to enter the e-mail address of the person you wish to call. For your convenience, the addresses of the last 10 placed calls remain in the drop-down list, which opens after a click on the green button with the white arrow.
The network quality indicator is composed of five vertical bars of different size, and located at the top right corner of the main application screen. While in a conference, the indicator is active, and the color of the segments shows the expected conference quality according to channel capacity and network load. A green indicator symbol means good network conditions, yellow means fair, and red means bad network conditions. While not in a conference, the network quality indicator shows the result of the last network test.
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The Audio/Video Control Bar is located at the bottom of the main application screen.
You can control the camera, microphone and speaker options at any time.
Click on the button with the speaker icon
to switch the speaker sound on and off. When the speaker is off, the icon
is marked with a red "X", and you do not hear your counterpart. Drag the slider by the speaker icon left to decrease or right or increase the sound volume.
Click on the button with the microphone icon
to switch your microphone on and off. When the microphone is off, the icon
is marked with a red "X", and your counterpart cannot hear you. This will give you privacy. Move the slider on the right side of the microphone icon left to decrease or right to increase the microphone sensitivity.
Click on the camera icon
to switch the video on and off. When the video is off, the icon
is marked with a red "X", and your conference party will not see your video stream. In most cases, a still picture of yourself will be displayed to your conference party. The slider next to the camera icon allows the user to control the color saturation of the picture.
The application allows the user to control the size of the main application window in several ways:
To display a full screen image, select the option View > Full Screen, double-click on the Windows title bar above the menu panel, or click on the "Maximize" icon
in the top right corner. While in a call, you will see the person you are talking to. When not in a call, you will see yourself.
To shrink the video display window to thumbnail size, select the option View > Compact Mode, or double-click on the image. This allows access to other application screens. In Compact Mode, conference video will be kept on top of all other windows. That allows you to maintain a video contact with your conferencing party while doing something else on your PC. To restore Normal View, double-click anywhere on the video area of the main application window. To use Compact Mode again, double-click anywhere in the Normal View Window.
To minimize all application windows to the system tray, click on the "Minimize" icon
in the top right corner. If you get an incoming call, the application will prompt you to accept the call. To restore the application window, click the application icon
in the system tray.
While in a conference, you can see yourself in a smaller picture-in-picture window. To enable this option, select the option View > Self View. During the conference, you can switch this option on and off using the arrow icon
at the bottom right corner of the main image, or by right-clicking anywhere in the main screen. If you click on the picture-in-picture window and keep the mouse button pressed, you can drag it to any other part of the larger window.
Note: Self View is not available in Compact Mode.
On the right side of the video screen, you can find the main Application Toolbar with a set of buttons:
- Provides a list of your contacts.
- Allows searching of users registered in the video confeerence system.
- Provides a list of missed, received and placed calls.
- Allows exchanging text messages with other conference parties.
- Allows sending a file to the remote site. (Available only while in a conference).
- Allows a slide-show presentation to the remote site while in a conference.
- Allows interactively sharing drawings and pictures with the remote site.
Normally the Address Book automatically opens after you successfully log in to the server. To open the Address Book manually, click on the corresponding tools button, or choose View > Address Book.
By default, the Address Book presents a list of users who are currently online.
The color icon at the left of each user's name shows the current user status:
A double-click on a user's name automatically places a call to that user.
A single-click on a user's name will highlight this user, and a second single-click allows you to edit this user's name in your address book, for example to display this user with a nickname of your choice. Please note that this does not change the way this user is seen by anyone else. Alternatively, right-click on a user and select Edit from the drop-down menu.
At the top of the Address Book window, you can find the following buttons:
Two tabs above the Address Book list provide the following functionality:
Right-click on the user name:
At the lower part of the Address Book you may find "Detailed User Information"
panel, which shows the basic profile information for the highlighted contact. Alternatively, you may right-click on the user name and choose User Information from the drop-down menu.
If you wish to call someone, but are not sure of the person's e-mail address, you may search for it using the Directory Search function. To open the Directory Search window click on the corresponding tool button, or choose View > Directory Search.
For your search, select one of the following options:
Type the data to search by (two or more characters) into the upper text line, then click on the Search button to execute the search and display its results. Double-clicking on the found contact automatically places a call to that user.
Double-clicking on the found contact automatically places a call to that contact.
Click Add to address book to add the found contact to your Address Book.
Click User info to see more details about the contact.
If you do not find the contact you are looking for, try changing the search criteria. Records of users who have chosen not to be listed in the directory will not be displayed in the search results. These users must be contacted in a different way to get their correct e-mail address, which can then be entered in the address bar or in a user profile.
This feature allows you to see the list of your most recently Missed, Placed and Received calls. To open the Call History window, click on the corresponding button in the toolbar, or choose View > Call History.
To return a call on the Call History list, you can simply double-click on the corresponding entry.
You can add a contact from the call list to your Address Book by right-clicking on that entry and choosing Add to address book.
To see more details about the contact, click on Detailed User Information on the bottom of the Call History window, or right-click on the entry, then choose User information.
This feature allows users exchange text messages with other online users.
To open the Chat window, click on the corresponding tool button on the application toolbar, or choose the option View > Chat. Please note that the Chat window may show several tabs for independent chat sessions with different users.
You can read more about using Chat feature in the Special Features.
This option allows exchanging files while in a standard conference.
To start a File Transfer, click on the corresponding toolbar button, or choose View > File Transfer.
Note: File transfer for group conferences is not currently supported.
You can read more about using File Transfer feature in the Special Features.
This option allows you to show your conference party a slide-show
presentation consisting of pictures, photos, diagrams, etc. You should
prepare the actual slides before you start the conference call and have
them available on your computer. You can use the Slide Show window even
when the applications' main screen is minimized.
To open Slide Show, click on the corresponding toolbar button, or choose View > Slide Show.
Slide-show collaboration is supported in standard (one-to-one) and group conferences.
You can read more about using Slide Show feature in the Special Features.
Screen Sharing function allows conference participants to show their computer screen in
conference.
Screen Sharing collaboration tool is supported for all conferences (standard and group ones).
You can read more about using Screen Sharing feature in the Special Features section.
The Whiteboard allows conference participants to draw objects and type text to be shared between the participants of the video conference. You can add and delete Whiteboard pages, draw shapes, type text and emphasize items using various drawing tools.
To open Whiteboard window, click on the corresponding toolbar button, or choose View > Whiteboard.
The Whiteboard features multi-page support and different options for locking the page control or contents.
Note: Currently, Whiteboard collaboration is supported only for standard (one-to-one) conferences.
You can read more about using Whiteboard feature in the Special Features